User Privacy and Data Policy

At Runnotic Companies, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy and Data Policy outlines how we collect, use, store, and protect your information when you use our services. By engaging with us, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, and other details you provide when using our services.
• Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
• Payment Information: Credit/debit card details, bank account information, and transaction history (processed securely through third-party payment gateways).
• Communication Data: Emails, messages, and other correspondence when you contact us.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services.
• To process payments and fulfill orders.
• To communicate with you regarding your account, services, or inquiries.
• To send promotional offers, newsletters, and updates (with your consent).
• To analyze website usage and improve user experience.
• To comply with legal obligations and protect our rights.

3. Data Storage and Security

We take the security of your data seriously and implement the following measures:

• Encryption: Sensitive data is encrypted during transmission and storage.
• Access Control: Only authorized personnel have access to your data.
• Regular Audits: We conduct regular security audits to ensure data protection.
• Third-Party Services: We use trusted third-party services for payment processing and data storage, ensuring they comply with data protection standards.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: With third-party vendors who assist us in delivering our services (e.g., payment processors, hosting providers).
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

5. Your Rights and Choices

You have the following rights regarding your data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Data Portability: Request your data in a structured, commonly used format.

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze website traffic, remember preferences, and improve functionality. You can manage or disable cookies through your browser settings, but this may affect your user experience.

7. International Data Transfers

If you are accessing our services from outside Nigeria, please note that your data may be transferred to and processed in countries with different data protection laws. We ensure that such transfers comply with applicable legal requirements and provide adequate protection for your data.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or process personal data from children. If we become aware of such data, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy and Data Policy from time to time. Any changes will be posted on our website, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we protect your data.

Thank you for trusting Runnotic Companies with your data. We are committed to safeguarding your privacy and providing a secure experience.